
Family or companion support

Hospital registration and administrative navigation support

Accommodation and local logistics coordination

Follow-up appointment and communication coordination

Bottled water and phone charging

Real-time itinerary adjustment and local problem solving

Medical-document transfer and organization assistance

Privater Transport

Dedicated bilingual international patient concierge / local coordinator

Airport, railway station, hotel and hospital pickup/drop-off as agreed

Hospital international department and appointment coordination

Pre-arrival needs assessment and itinerary coordination

Gratuities (optional)

Medical consultation, diagnosis or treatment

Hospital, doctor, examination, procedure or treatment fees

Prescription medication or medical products

Certified medical interpretation unless separately arranged

Emergency medical services or ambulance transportation

Medical insurance or insurance claim services

Visa and immigration fees

Hotel accommodation, meals and personal expenses

Flights and intercity rail tickets

Third-party translation, hospital or professional service fees

Services outside the booked city or duration unless separately agreed

Any guarantee of appointment availability, treatment eligibility or medical outcome